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Frequently Asked Questions


We have created a list of FAQ, however if your question is not answered here, our Customer Service team is ready and waiting to answer any questions you may have.

1. What is a Vaporizer?

    A vaporizer, also known as a vape, is a device used to vaporize substances for inhalation. Commonly used substances are dry herbs, and other plant-based blends.

    2. Is Vaping Safe?

    Despite scaremongering, vaping is still healthier than smoking. This is because the materials are being vaporized instead of combusted. Combustion can create carcinogens which are harmful to the lungs.

    3. Are Vaporizers Safe?

    If you purchase a vaporizer from a respectable brand or website it will be certified safe. Stories surrounding exploding vaporizers are usually related to cheap or replica models. 

    4. Are Vaporizers Legal?

    Vaping is legal in all parts of the UK and US. It is, however, banned in all public enclosed facilities and there are some countries where it is completely outlawed.

    5. Can Vaporizers be Taken on a Plane?

    You are able to take a vaporizer on a plane either in your hand luggage or on your person. Like normal cigarettes, you will not be able to use it in the cabin.

    6. Can Vaporizers Explode?

    With proper precautions, vape usage is quite safe. Many explosions reported are due to user error, faulty equipment, unsafe charging habits, or low quality and replica products.

    7. How do Vaporizers Work?

    Vaporizers work by either using conduction or convection heating. You place your materials in the loading chamber and simply turn on the power source.

    8. How Much do Vaporizers Cost?

    Vaporizers can cost anything from £20 up to £400. The saying ‘you get what you pay for’ is consistent with these devices, but there are some high-quality budget vaporizers available.

    9. What is the Difference Between Portable and Desktop Vaporizers?

    Portable vaporizers are small in size and can be taken anywhere and stored conveniently. Desktop vaporizers, on the other hand, are much larger and need to be plugged into a power source.

    10. What is a Conduction Vaporizer?

    Conduction is a form of heating. Conduction vaporizers heat up materials through direct contact. This can sometimes lead to uneven heating, herb wastage, and can emit harmful carcinogens in the vapor.

    11. What is a Convection Vaporizer?

    Convection is a form of indirect heating. Convection vaporizers heat up your materials by passing heat through them, leading to a more evenly spread heating effect.

    12. What are Concentrates?

    Concentrates are any form of dry herb obtained through extraction. These are highly concentrated oils that can come in the form of wax, shatter, or crumble.

    13. What is Dabbing?

    Dabbing is the process of consuming concentrated doses of dry herb. It involves heating a small amount of concentrates (known as a ‘dab’) on a hot surface, typically using an enail or a dab rig.

    14. What is Rosin Press?

    A rosin press is a machine that combines extreme heat and pressure to force the trichome heads of dry herbs, or kief to liquify. This leaves users with an extremely concentrated and potent form.

    15. What is a Hybrid Vaporizer?

    A hybrid vaporizer is a device which uses both conduction and convection heating. It heats materials using both direct and indirect contact to create a better flavour.

    16. How Do I Charge my Vaporizer?

    You can charge your vaporizer using the charger or USB cable that came with your device. It is important to only use a charger approved by the manufacturer and not to overcharge your vaporizer.

    17. How Do I Clean my Vaporizer?

    The best way to clean your vaporizer is with some warm water and isopropyl alcohol. Use a q-tip or pipe cleaner for hard to reach areas.

    18. Where Can I Buy a Vaporizer?

    Namaste Vapes has a wide range of popular vaporizers brand on their website. When shopping online be careful to purchase from a reputable site.

    19. Do Vaporizers Smell When Using Them?

    Vaporizers themselves do not emit any odour, however, the materials you are vaping might. The smell will not be as strong as when smoking but it will still be present.

    20. Difference Between Dry Herb and Concentrate Vaporizers

    Dry herb vaporizers use dried herb while concentrate vaporizers use wax or concentrate. Dry herb is a dried out herb and concentrate is extracted from dry herb using extreme temperatures.

    21. Difference Between Conduction and Convection Vaporizer

    Conduction vaporizers heat up materials through point-to-point contact. Convection vaporizers heat up materials by circulating heat around them.

    22. Difference Between Portable Vaporizer and Vape Pen

    Vape pens have a similar look to e-cigarettes and are typically quite small. Portable vaporizers vary in size, including smaller pocket-sized devices like vape pens and larger, handheld units.